The healthcare industry is on the cusp of a revolution, one that will transform the way medical professionals and organizations provide care to patients. Artificial intelligence, once the realm of science fiction, is becoming an integral part of everyday life, and healthcare is no exception. From scheduling appointments to diagnosing patients, AI is being used in a variety of ways to improve the patient experience and make healthcare more efficient.
## Embracing AI in Healthcare
The use of AI in healthcare is not new, but its adoption has been gaining momentum in recent years. A survey by the American Medical Association found that 66% of physicians were using AI in their practice, compared to 38% in 2023. The Physicians AI report, released in 2025, found that 67% of physicians surveyed use AI every day in their practice, 89% use it weekly, and 84% say it makes them better at their jobs.
But what does this mean for the future of healthcare? According to Jonathan Liebert, CEO of the Better Business Bureau of Southern Colorado, AI is not going away, and it’s up to healthcare providers to implement it responsibly and strategically. “With AI, as it comes on, I think we really need to draw a line,” he said. “When is it harmful? When is it a tool? That’s the framework we need.”
## Balancing Technology and Human Connection
As AI becomes more prevalent in healthcare, there is a growing concern about the potential loss of human connection. Dr. Vinh Chung, a dermatologist and founder of Vanguard Skin Specialists, believes that AI should be used as a tool to enhance the work of medical professionals, not replace them. “We can feed artificial intelligence with all the information we want, but it’s not going to be able to have the emotional intelligence that a human being does,” he said.
Dr. Deb Henderson, a dermatologist with the Skin Cancer & Dermatology Center, agrees that human connection is essential for patients. “I think, then, they don’t feel like just a number. And they probably feel seen and known,” she said.
## The Role of AI in Enhancing Healthcare
So what can AI do to enhance healthcare? According to Dr. Andrew French, president of physician enterprise for CommonSpirit Health, AI can help lighten the administrative burden for practitioners, allowing them to focus on what matters most – patient care. “AI, just like it is in every other business and industry, is growing at a rapid pace,” he said. “There are many opportunities to do many different things within health care, within clinical care.”
## Conclusion
The future of healthcare is uncertain, but one thing is clear – AI is here to stay. By embracing AI and using it responsibly, healthcare providers can improve the patient experience, make care more efficient, and enhance the human touch. As Dr. Frank Samarin, a dermatologist at Mountaintop Dermatology, said, “For clinicians, nurses, doctors, advanced practice providers – in the end, this is still health care delivery. In the end, they are still the people who are making connections with patients.”
