AI Agent Shopping: The Future of E-Commerce is Here

2–3 minutes

Tired of endless scrolling and keyword searches? Get ready for agentic shopping, where AI assistants like ChatGPT and Gemini do the heavy lifting for you. This isn’t just about recommendations anymore; it’s about AI agents finding, comparing, and even *buying* products on your behalf. Buckle up, because the future of e-commerce is arriving fast.

This holiday season, expect more shoppers to skip traditional search methods and head straight to AI platforms. Instead of juggling tabs and clicking through countless links, they’ll simply tell an AI agent what they want and let it handle the rest. The rise of AI-powered shopping is undeniable; according to a 2025 Adobe survey, a significant percentage of consumers already use generative AI to shop, with even more planning to jump on board. Shopify reports a massive surge in AI-driven traffic and orders too.

## What’s the Deal with Agentic Shopping?

Think of agentic shopping as having a personal concierge for your online purchases. It leverages AI agents to act autonomously, finding the best deals, comparing products, and even completing transactions. Platforms like OpenAI, Google, and Amazon are leading the charge, allowing users to buy directly within chatbot platforms or instruct AI agents to make purchases for them. While still evolving, McKinsey predicts agentic shopping could drive a staggering $1 trillion in U.S. retail sales by 2030.

## Major Players in the Agentic Shopping Game

**ChatGPT:** OpenAI’s Instant Checkout feature lets users find, compare, and purchase products directly within ChatGPT from retailers like Etsy, Shopify merchants, and Walmart. They’ve even partnered with Target to facilitate purchases within Target’s app through ChatGPT.

**Google:** Google is integrating agentic shopping into its AI mode and Gemini, allowing shoppers to describe their desired product and search through billions of listings. Google’s AI agent can even check local store availability and track prices, automatically completing transactions at specified prices.

**Perplexity:** Perplexity’s Buy With Pro allows users to buy products from select merchants within the platform, with free shipping for Pro members. Their AI browser, Comet, also allows users to search for products and authorize the browser to make purchases. Note that Amazon has filed suit over these practices.

**Amazon:** Offers agentic shopping features in the form of Rufus and Buy for Me.

Brands need to optimize their product data for AI to remain visible in this new landscape or risk losing out on potential customers and sales. The agentic shopping revolution is here, and it’s time to adapt and embrace the change!

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